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What should I do if I have not received my withdrawal?

If you have not received your withdrawal within the expected timeframe, we recommend waiting for a period of 5 to 7 business days, as it may take some time for the funds to arrive, particularly for international wire transfers. If the funds still haven't arrived after this period, please contact our support team and provide a Bank Statement from the day of the withdrawal request up to the current date. This will assist us in investigating and resolving the issue promptly.